My Service

Every cake I bake and create is special to me and personalised just for you.

 

My goal is to deliver a luxury, boutique and friendly service; therefore I do limit the amount of cakes created to give quality time to every order.

Lead times

Wedding Cakes:  We can start planning your cake about 6 months before your event – the sooner the better, I like to have your order booked at least 3 months ahead of the day (some fruit-cakes need to mature!). However, depending on my schedule, I may be able to accept orders at shorter notice.

 

Celebration Cakes:  All cakes are equal in my eyes and I like to give my 100% on the design and creation.  I do get booked up quite quickly, so please if you would like me to create your cake schedule me in early to ensure I have the time and space in the diary.  Sometimes I can fit in short notice cakes, but in general do think about 3 months ahead.

Design and consultation

Your cake is special and unique for you, so this is one of the most important aspects of ordering your cake. 

 

Wedding cake consultations are by appointment only and are held at my home in Berkshire. You will be able to view some display cakes before we sit down and have a chat about your cake. We will work through design, colours, delivery and flavours and you will have the chance to sample some cake. We don't charge for this service.

 

Celebration cake I am more than happy to discuss via email, chat on the phone or  for more intricate cakes meet for a coffee.

Prices

Prices for our cakes will depend on many factors including size, design complexity, amount of sugar flowers, characters, details etc. Please take a look at the cake galleries where price guides are shown. This will give you an idea of the cost of my cakes. Please get in touch if you would like a quote for something specific.

Bookings and payments

I am always happy to provide a quote.  These will be held for 30 days for wedding cakes, 14 days for celebration cakes.

 

Wedding Cakes:  if you would like to me to make your cake, I ask for a £100 deposit to secure your date.  This is non refundable or transferable. The balance of your order including any security bonds are required one months before your wedding.

 

Celebration cakes:  A 30% non-refundable deposit will be required to reserve and book in your cake. Please note: your date can only be reserved on receipt of a deposit. The balance is due prior to delivery or on collection.

Delivery and Collection

Wedding Cakes:  Wedding cakes are large, fragile and sometimes have a lot of details, so I will deliver and set up your wedding cake.  I will liaise directly with the venue to arrange and discuss delivery times.  I will also provide cutting guide and detail about flavours and ingredients.  Cakes will usually be delivered on the morning of the wedding. Delivery within 10 miles of Crowthorne, Berkshire is free. Delivery beyond that is charged at £.60p per mile. 

Celebration Cakes: 

Collection of your cake will be from my home in Crowthorne.  I am more than happy to deliver very local cakes free of charge.
Your cake will be boxed and ready for transportation, all stacked cakes will have supports to ensure they can be transported to their destination safely.
Please note that once collected, the full responsibility for the safety of the cake is with the client and Hannah is not liable for any damages thereafter.

Cake Storage

Once you have taken possession of your cake please keep it in its box until required and place on a flat surface.  Cakes should be kept in a cool room, away from direct sunlight and moisture until ready to display.
DO NOT PUT IT IN THE FRIDGE – This will cause moisture to attach to the icing and could ruin the decoration.
Your cake will be at its best for up to 4 days after your event, and left over cake must be stored in an airtight container.

Cake Stand Hire

We have lots of pretty cake stands that can be hired to accompany your cake. We charge £10 per stand to hire for 4 days and a security bond in case of any loss or damage. The bond will be refunded once you have returned the stand to us.

 

Hannah’s Cake Box is a registered, fully insured and inspected Kitchen

Call: 07956 336 606

Email: hannah@hannahscakebox.com

©2017 Hannah's Cake Box